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    Credits

  • 12 Month

    Program Length

  • May 10 2021

    Start Date

Home > Academic > School Of Technology > Computer Network Support Specialist

Earning your 12-month diploma to become a computer network support specialist will give you the expertise, experience, and necessary knowledge to jump-start your career in the Information Technology industry

As a Computer Network Support Specialist, you will use your critical thinking and clear communication skills to assist individuals and organizations to troubleshoot and solve computer software and equipment problems.

Your training at CBT will help you to begin establishing yourself as an Information Technology professional, and also gives you the opportunity to continue your education in our A.S. Network Administration program, where you can learn the skills you need to become a network administrator.

When you receive a Computer Network Support Specialist diploma, you could launch your career in the IT industry. You will cater to the emails and phone calls from individuals that are experiencing difficulties with their computer hardware or software. Some businesses and organizations hire Computer Network Support Specialist to receive support in their information processing departments. These positions will all require you to have strong problem solving and analytical thinking skills.

About the Computer Network Support Specialist Program

If you have strong analytical skills, are great with troubleshooting, have outstanding communication skills, along with dexterity, a career as a Computer Network Support Specialist may be the perfect choice for you. Computer Network support specialists provide help and advice to people and organizations using computer software or equipment. Some, call computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Most employers in today’s society will require that you have a diploma or degree before you can begin working for their business or organization. Enrolling in the Computer Network Support Specialist diploma program at our Flagler Main Campus will give you the expertise, experience, and knowledge necessary for a career in the IT industry.

For information about Gainful Employment related to this academic program, click here. For detailed information of terms and disclosures, please visit:

www.cbt.edu/academics/disclosure

CGS1060C – Microsoft Technology Applications (3 Semester Credit Hours)

This course is a comprehensive introduction to Microsoft Office . It will feature four distinct programs:  MS Word, MS Excel, MS PowerPoint, and MS Outlook. In MS Word, the student will learn how to create and edit and format documents, and format text and paragraphs. In MS Excel, the student will learn to work with formulas and functions, format a worksheet, and to work with charts. In MS PowerPoint, the student will create/modify a presentation, insert objects into a presentation, and finish a presentation. In MS Outlook, the student will be trained in the usage of e-mail and the management of information the application. There are some activities that integrate some of these applications which are very beneficial for students who will use these applications in the real working environment.

CIS1081 – Cloud Computing (3 Semester Credit Hours)

This course teaches it professionals how to manage their azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.

CET1173 – Computer Maintenance and Troubleshooting (3 Semester Credit Hours)

The student will study the different circuitry and switches in the motherboard; additionally they will learn how to find damaged microchips, memory, CPUs and correct it, and analyze compatibility issues between hardware and software.  Windows will be used to assure that devices are installed and functioning correct.

CET1178 – Technical Support Software (3 Semester Credit Hours)

This course will help student to explore available troubleshooting software and use the software effectively. Student will have techniques and hands-on experience on how to diagnose common computer issues and resolve those issues professionally.

CET1811 – Administering Windows Professional (3 Semester Credit Hours)

This course prepares individuals to install, configure, and administer Windows 7. The course provides hands-on instruction for students who want to prepare for the Microsoft certification exam and succeed as a Microsoft network and system administrator.

CET1179 – A+ Certification Preparation (3 Semester Credit Hours)

This course will help students to explore available troubleshooting software and use the software effectively. Student will have exposure to  techniques and hands-on experience on how to diagnose common computer issues and resolve these issues professionally.

CET1485 – Network Essentials (3 Semester Credit Hours)

In this course, we will take an in depth look at networking concepts and techniques. We will examine theoretical concepts that make the world of networking unique. Also, this course will adopt a practical hands-on approach when examining networking techniques. Along with examining different network strategies, this course will explore the advancement of network implementation, as well as, timeless problem solving strategies.

CET1588 – Network+ Certification Preparation (3 Semester Credit Hours)

This course will help student to explore available troubleshooting software and use the software effectively. Student will have exposure to techniques and hands-on experience on how to diagnose common computer issues and resolve these issues professionally.

CTS2321C – Fundamentals of Linux Operating Systems (3 Semester Credit Hours)

In this course, we will take you in to Linux concepts focus in, System architecture, Installation, GNU, Commands, Devices and File system. We will go through Installation, analysis of file system architecture, Configuration post-Installation, Package management and the most elemental commands to be successful with Linux System; Adopting a series of hands-on activities we will reinforce all necessary skills to be successful in Linux environments.

COP1704 – Intro to SQL (3 Semester Credit Hours)

This course provides a comprehensive introduction to the language of relational databases: structured query language (sql). Topics covered include: entity-relationship modeling, the relational model, the sql language: data retrieval statements, data manipulation and data definition statements. All interactive reading problems involve the use of “live” sql. Homework will be done using databases running in mysql which students install on their machines. Students develop a real-world database project using mysql during the course

CET1660 – Cyber Security (3 Semester Credit Hours)

In this course, we will take an in depth look at security concepts and methods. We will examine theoretical concepts and apply those concepts to securing individual workstations, local area networks (LANs), wireless local area networks (WLANs), and wide area networks  (WANs). Also, this course will adopt a practical approach to the examination of various security methods. Along with defining different security different security issues and strategies, this course will explore methods of identifying, mitigating and preventing threats and attacks. The course will follow the CompTIA Security+ Certification track which is designed to be a vendor-neutral exam that measures your knowledge of industry-standard technologies and methodologies in the area of system security.

ENC1100 – English Composition I G (4 Semester Credit Hours)

This course is the second required English core course for students pursuing an Associate’s degree. It is a course in reading, writing and critical thinking which emphasizes composing essays, producing a documented paper based on research, and reading and writing. The class will be conducted partly through lecture/discussion, and through small work groups that allow the student maximum practice in developing critical thinking, reading and writing skills.

 

 

 

If you have strong analytical skills, are great with troubleshooting, have outstanding communication skills, along with dexterity, a career as a Computer Network Support Specialist may be the perfect choice for you. Computer Network support specialists provide help and advice to people and organizations using computer software or equipment. Some, call computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Most employers in today’s society will require that you have a diploma or degree before you can begin working for their business or organization. Enrolling in the Computer Network Support Specialist diploma program at our Miami Gardens, Hialeah, and Flagler campuses will give you the expertise, experience, and knowledge necessary for a career in the IT industry.

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the daily upkeep of their organization’s networks by finding solutions to problems as they occur. Solving an IT problem in a timely manner is important because organizations depend on their computer systems. Technical support specialists may provide assistance to the organization’s computer users through phone, email, or in-person visits. They often work under network, who handles more complex tasks.

Help-desk technicians: usually provide technical help to non-IT computer users. They respond to phone and email requests for help. Sometimes they make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use complex programs. Sometimes they work with other technicians to resolve a problem.

Others work in call centers, answering simpler questions from consumers. Some technicians work for organizations and help non-IT workers with their computer problems.

Accredited by Accredited Council of Independent Colleges & Schools (ACICS)

Accredited by Accredited Council of Independent Colleges & Schools (ACICS)

 

Helpful Information

The first step to an academic achievement is to make contact. An Admission Representative will be able to provide you with all the important information about CBT College, and help you get you started on a program that best suits your goals and aspirations.

CBT College admits students of any race, color, nationality or ethnic origin, to all the programs, and all activities are made available to the students.

CBT College has Three (3) conveniently located campuses throughout Miami-Dade County. All locations are national accredited by ACICS.

CBT College is fully accredited by the Accrediting Council for Independent Colleges and Schools (ACICS). Credits may be transferable to other colleges and Universities using the Florida State Course Numbering System at the discretion of the receiving institution.

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