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Flagler Main Campus
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Computer Network Support Spec. (D)
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As a Computer Network Support Specialist, you will use your critical thinking and clear communication skills to assist individuals and organizations to troubleshoot and solve computer software and equipment problems.
Your training at CBT will help you to begin establishing yourself as an Information Technology professional, and also gives you the opportunity to continue your education in our A.S. Network Administration program, where you can learn the skills you need to become a network administrator.
When you receive a Computer Network Support Specialist diploma, you could launch your career in the IT industry. You will cater to the emails and phone calls from individuals that are experiencing difficulties with their computer hardware or software. Some businesses and organizations hire Computer Network Support Specialist to receive support in their information processing departments. These positions will all require you to have strong problem solving and analytical thinking skills.
If you have strong analytical skills, are great with troubleshooting, have outstanding communication skills, along with dexterity, a career as a Computer Network Support Specialist may be the perfect choice for you. Computer Network support specialists in Miami provide help and advice to people and organizations using computer software or equipment. Some, call computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.
Most employers in today’s society will require that you have a diploma or degree before you can begin working for their business or organization. Enrolling in the Computer Network Support Specialist diploma program at our Flagler Main Campus will give you the expertise, experience, and knowledge necessary for a career in the IT industry.
CBT Technology Institute can help! For information about Gainful Employment related to this academic program, click here.
For detailed information of terms and disclosures, please visit: www.cbt.edu/academics/disclosure
This course is a comprehensive introduction to Microsoft Office . It will feature four distinct programs: MS Word, MS Excel, MS PowerPoint, and MS Outlook. In MS Word, the student will learn how to create and edit and format documents, and format text and paragraphs. In MS Excel, the student will learn to work with formulas and functions, format a worksheet, and to work with charts. In MS PowerPoint, the student will create/modify a presentation, insert objects into a presentation, and finish a presentation. In MS Outlook, the student will be trained in the usage of e-mail and the management of information the application. There are some activities that integrate some of these applications which are very beneficial for students who will use these applications in the real working environment.
This course teaches it professionals how to manage their azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.
The student will study the different circuitry and switches in the motherboard; additionally they will learn how to find damaged microchips, memory, CPUs and correct it, and analyze compatibility issues between hardware and software. Windows will be used to assure that devices are installed and functioning correct.
This course will help student to explore available troubleshooting software and use the software effectively. Student will have techniques and hands-on experience on how to diagnose common computer issues and resolve those issues professionally.
This course prepares individuals to install, configure, and administer Windows 7. The course provides hands-on instruction for students who want to prepare for the Microsoft certification exam and succeed as a Microsoft network and system administrator.
This course will help students to explore available troubleshooting software and use the software effectively. Student will have exposure to techniques and hands-on experience on how to diagnose common computer issues and resolve these issues professionally.
In this course, we will take an in depth look at networking concepts and techniques. We will examine theoretical concepts that make the world of networking unique. Also, this course will adopt a practical hands-on approach when examining networking techniques. Along with examining different network strategies, this course will explore the advancement of network implementation, as well as, timeless problem solving strategies.
This course will help student to explore available troubleshooting software and use the software effectively. Student will have exposure to techniques and hands-on experience on how to diagnose common computer issues and resolve these issues professionally.
In this course, we will take you in to Linux concepts focus in, System architecture, Installation, GNU, Commands, Devices and File system. We will go through Installation, analysis of file system architecture, Configuration post-Installation, Package management and the most elemental commands to be successful with Linux System; Adopting a series of hands-on activities we will reinforce all necessary skills to be successful in Linux environments.
This course provides a comprehensive introduction to the language of relational databases: structured query language (sql). Topics covered include: entity-relationship modeling, the relational model, the sql language: data retrieval statements, data manipulation and data definition statements. All interactive reading problems involve the use of “live” sql. Homework will be done using databases running in mysql which students install on their machines. Students develop a real-world database project using mysql during the course
In this course, we will take an in depth look at security concepts and methods. We will examine theoretical concepts and apply those concepts to securing individual workstations, local area networks (LANs), wireless local area networks (WLANs), and wide area networks (WANs). Also, this course will adopt a practical approach to the examination of various security methods. Along with defining different security different security issues and strategies, this course will explore methods of identifying, mitigating and preventing threats and attacks. The course will follow the CompTIA Security+ Certification track which is designed to be a vendor-neutral exam that measures your knowledge of industry-standard technologies and methodologies in the area of system security.
This course is the second required English core course for students pursuing an Associate’s degree. It is a course in reading, writing and critical thinking which emphasizes composing essays, producing a documented paper based on research, and reading and writing. The class will be conducted partly through lecture/discussion, and through small work groups that allow the student maximum practice in developing critical thinking, reading and writing skills.
If you have strong analytical skills, are great with troubleshooting, have outstanding communication skills, along with dexterity, a career as a Computer Network Support Specialist may be the perfect choice for you. Computer Network support specialists provide help and advice to people and organizations using computer software or equipment. Some, call computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.
Most employers in today’s society will require that you have a diploma or degree before you can begin working for their business or organization. Enrolling in the Computer Network Support Specialist diploma program at our Flagler campus will give you the expertise, experience, and knowledge necessary for a career in the IT industry.
Computer network support specialists typically do the following:
Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems.
They play an important role in the daily upkeep of their organization’s networks by finding solutions to problems as they occur. Solving an IT problem in a timely manner is important because organizations depend on their computer systems.
Technical support specialists may provide assistance to the organization’s computer users through phone, email, or in-person visits. They often work under network specialists, who handles more complex tasks.
Help-desk technicians usually provide technical help to non-IT computer users. They respond to phone and email requests for help. Sometimes they make site visits so that they can solve a problem in person. Ultimately though this role is fairly interchangeable, and you’ll find career opportunities
Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use complex programs. Sometimes they work with other technicians to resolve a problem.
Others work in call centers, answering simpler questions from consumers. Some technicians work for organizations and help non-IT workers with their computer problems.
A computer support specialist can often find themselves in the role of a help-desk technician as the skillset needed to fill both roles are quite similar. You may find yourself working more closely with the staff you are supporting, compared to working underneath IT specialists.
While both a computer support specialists and an IT specialist would work in the same area of a company, you’ll often find IT specialists dealing with more complex networking issues then a support specialist would.
In addition to dealing with the needs of users, IT specialists will also need to be concerned with security, file storage and backups, any custom internal computer processes, as well as hardware for a company.
A computer support specialist will act as more of the “front lines” for an IT department and generally help users with issues that are too minor for an IT supports specialist to cover.
While salaries for computer support specialists certainly vary between locations, you’ll find the following range of salaries average for the industry:
In addition to a competitive salary, there is indeed a growing need for computer support specialists. As of 2020, there were over 844,600 positions available for support specialists, and the average job growth rate in this field comes in at 9% which is slightly above average.
Many are expecting these job opportunities to arise due to older workers retiring, or workers who end up transferring to either more skilled or equally transferable occupations.
The first step to an academic achievement is to make contact. An Admission Representative will be able to provide you with all the important information about CBT Technology Institute, and help you get you started on a program that best suits your goals and aspirations.
CBT College admits students of any race, color, nationality or ethnic origin, to all the programs, and all activities are made available to the students.
CBT Technology Institute has Three (3) conveniently located campuses throughout Miami-Dade County. All locations are accredited with the Council on Occupational Education (COE).
CBT Technology Institute is accredited with the Council on Occupational Education (COE). Credits may be transferable to other colleges and Universities using the Florida State Course Numbering System at the discretion of the receiving institution.
To learn more about the program offerings of CBT Technology Institute, contact us today